Shipping Policy

Welcome to AKSupply Brand ("we" and "us"), the operator of https://aksupplycompany.com ("Website"). By placing an order through our Website, you acknowledge and agree to the following terms. These terms are designed to ensure that both parties are fully informed and in agreement regarding our shipping services and to establish clear expectations for our service.

General

Availability of Stock: While we make every effort to maintain accurate stock counts on our website, occasional stock discrepancies may occur. If we are unable to fulfill all the items in your order at the time of purchase, we will promptly fulfill the available products and contact you to discuss whether you prefer to await restocking of the back-ordered item or receive a refund.

Delivery Terms

Order Processing: Typically, we require 1-2 days to process your order.

Domestic Shipping: Orders within the country are usually in transit for 2-6 days.

International Shipping: For international orders, transit times generally range from 2-9 days. However, the specific duration depends on the courier you select during checkout. We can provide a more accurate estimate once you choose your preferred courier.

We strive to ensure that your orders are processed efficiently and delivered in a timely manner. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us at  info@aksupplycompany.com

Dispatch Time

Orders are usually dispatched within 2 business days of payment of the order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item

Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.